francine: coming up, leena nair on how chanel is trying to change luxury and how her background in hr is helping to shape her mindset as a chief executive. ♪ francine: leena nair is used to breaking convention and changing norms in the workplace, including her transition from unilever in human resources, to becoming the chief executive of one of the most prestigious names in luxury. she tells me how chanel is positioning for the future of fashion and what it means for her luxury at the iconic firm. how difficult is it for a big luxury company to be sustainable question mark you have very ambitious goals. leena: i would like us to set the bar for luxury. i would like other luxury players to be inspired by what chanel does every day. we are one of the few luxury players that has set a goal of net zero 2040. we want to reduce our carbon emissions. for example, in carbon emissions, we are reducing our logistics, transport and government footprint to do it digital. chanel.com sans increase traffic of 60%. leena: how much -- francine: how much comes from the heart, trying to do good, how