wrong with m the me? the reason wrong with the me? the reason we are _ wrong with i the ase? the reason we are doing the a&e? the reason we are doing this is because new stats show more than 250 patients each week may have died needlessly for waits to be seen. the problem is there aren't the beds. there is a lack of capacity. the government say they are spending £200 million on urgent recovery plan. as we heard from the royal college of emergency medicine that still isn't enough. it is a short fall of 11,000 beds. please get in touch.

lisa, how are you and your children. yes, we are glad we got out of there. the first child, is four. we were sent straight to a&e in the evening by the gp. the out of hours gp and we arrived around half 6 in a north london hospital. we were seen at half one in the morning by the first doctor. in the meantime he was becoming more distressed. he was very unwell and very drowsy. it was a suspected scarlet fever. i had to remind the staff they hadn't done any observations on him. so constantly, not only the worry about

what is wrong with him. because it looked very serious and the doctor we saw at the gp didn't know. we were sitting for hours. there was nowhere for him to sleep. he was sitting on me with a a0 degree temperature. the parents around me could see that he was struggling and they gave up their chairs and we fashioned a makeshift beds out of chairs and my coats. it fashioned a makeshift beds out of chairs and my coats.— chairs and my coats. it sounds so stressful- — chairs and my coats. it sounds so stressful- it _ chairs and my coats. it sounds so stressful. it was. _ chairs and my coats. it sounds so stressful. it was. at _ chairs and my coats. it sounds so stressful. it was. at one - chairs and my coats. it sounds so stressful. it was. at one point, . chairs and my coats. it sounds so l stressful. it was. at one point, i'm emotional— stressful. it was. at one point, i'm emotional about _ stressful. it was. at one point, i'm emotional about it, _ stressful. it was. at one point, i'm emotional about it, me _ stressful. it was. at one point, i'm emotional about it, me and - stressful. it was. at one point, i'm emotional about it, me and my. stressful. it was. at one point, i'm| emotional about it, me and my son both sat there crying, it was that bad. another parent came over and gave me a drink of water and a pat on the shoulder. they were all sitting there. another poor lady, whose child had special needs, she was in there for ten hours. in the end she gave up, because she couldn't keep her son occupied enough. it was too stressful for her

and she had to leave, because her son was becoming more agitated. it thatis son was becoming more agitated. it that is helplessness.— that is helplessness. being a new arent, that is helplessness. being a new parent. my _ that is helplessness. being a new parent, my three _ that is helplessness. being a new parent, my three and _ that is helplessness. being a new parent, my three and a _ parent, my three and a half—year—old, the idea of when there is something wrong of not being able to help. the? there is something wrong of not being able to help.— there is something wrong of not being able to help. they were quite oorl and being able to help. they were quite poorly and the _ being able to help. they were quite poorly and the gp _ being able to help. they were quite poorly and the gp was _ being able to help. they were quite poorly and the gp was very - poorly and the gp was very concerned. they had this lesion rash, it was severe. he was deteriorating. i had to ask them to give him calpol. it felt unsafe. in the end my son was admitted for three days and treated and i hadn't slept for 33 hours at one point. so it was pretty horrific. the second child, the eight—year—old, recently went in with a similar experience. and he were sent straight to a&e from the doct and and we arrived at

half 12 in the afternoon. and there were children vomiting around us. babies sort of new borns, pregnant women. it wasjust... it was babies sort of new borns, pregnant women. it was just... it was so packed, there was nowhere to go. my eight—year—old said, mum this is will break my heart again, i wish i could die, it would be easier than being here. to hear your child say thatis being here. to hear your child say that is horrific. it was... yeah, it was awful. that is horrific. it was... yeah, it was awful-— that is horrific. it was... yeah, it wasawful. ., ., , ., ., was awful. what does it do for your faith in going _ was awful. what does it do for your faith in going to _ was awful. what does it do for your faith in going to a&e _ was awful. what does it do for your faith in going to a&e and _ was awful. what does it do for your faith in going to a&e and this - was awful. what does it do for your faith in going to a&e and this kind l faith in going to a&e and this kind of, in no way, as we keep saying, in no way is it meant as a slight to the staff, but the system itself seems to be the thing that is failing. i seems to be the thing that is failina. ., �* ~ ., , failing. i don't know. there is too many people _ failing. i don't know. there is too many people needing _ failing. i don't know. there is too many people needing a _ failing. i don't know. there is too many people needing a service. i failing. i don't know. there is too - many people needing a service. there is not enough space and staff. it is notjust in elderly care. it is across the board. particularly in children's services. the staff said,

i have had several doctors say, we have been closed in from the pandemic and now we are having a resurgence of virus and things need to recalibrate. it will take a couple of years for things to settle. they're seeing more viruses alongside each other. the aggressiveness of them is more increased. i don't think we have catered for that. the increased. i don't think we have catered for that.— increased. i don't think we have catered for that. the problem is it is a complex _ catered for that. the problem is it is a complex situations _ catered for that. the problem is it is a complex situations as - catered for that. the problem is it is a complex situations as we - catered for that. the problem is it i is a complex situations as we heard, throwing money isn't going to solve. it is many things. one thing i can't sort of, it breaks your heart, is to hear your child so traumatised by it. he wasjust, the hear your child so traumatised by it. he was just, the eight—year—old was probably more traumatised, because he had that more awareness. because they were suspected scarlet fever we were in a waiting area with

vulnerable patients, new born babies. i said, vulnerable patients, new born babies. isaid, should vulnerable patients, new born babies. i said, should we be in here. they said, we have nowhere else to put you. here. they said, we have nowhere else to put vom— here. they said, we have nowhere else to put you. thank you for your call. i else to put you. thank you for your call- i can — else to put you. thank you for your call- i can only _ else to put you. thank you for your call. i can only imagine _ else to put you. thank you for your call. i can only imagine how- call. i can only imagine how stressful that was. i hope they're doing 0k. stressful that was. i hope they're doinu 0k. , , ., stressful that was. i hope they're doing 0k._ thank l stressful that was. i hope they're . doing 0k._ thank you. doing 0k. yes, they are. thank you. charlie in rugby. — doing 0k. yes, they are. thank you. charlie in rugby, debbie _ doing 0k. yes, they are. thank you. charlie in rugby, debbie we - doing 0k. yes, they are. thank you. charlie in rugby, debbie we will - charlie in rugby, debbie we will come to you. and to reflect some texts. i'm sat in a&e in manchester now, jonny, i bust my knee, i have been seen by a nurse and x rayed and i'm waiting to be seen by a doctor with my x ray results which i have been told could take an hour. a guy came in after me with chest pains. he was seen within 15 minutes. i appreciate things aren't as they should be, but this is still an amazing service. 0nce should be, but this is still an amazing service. once again,

reiterate the fact that the service generally is doing amazing things. but it seems the infrastructure holding together, or trying to hold it together is problematic. debbie and charlie. debbie? how are you? good. ., ., yes, good. you returned to the nhs? yes, i returned to — good. you returned to the nhs? yes, i returned to the _ good. you returned to the nhs? yes, i returned to the nhs _ good. you returned to the nhs? yes, i returned to the nhs during - good. you returned to the nhs? yes, i returned to the nhs during covid. i i returned to the nhs during covid. and i did my return to practice on paediatric intensive care and then with a background in a&e and having been a sister in a&e, i decided to go back. but over a period of about six months, i sent numerous e—mails to different members of the department in management, saying i was looking for a job, that i had

finished in paediatric intensive care and not one did i get a reply. i think i did get a reply once and they said they would be in touch and i never heard from anyone, to say, yes we would like to see you, let's interview you. i'm now school nursing. ifeel that part interview you. i'm now school nursing. i feel that part of, also the problem which i know has been mentioned, is the staffing issues. and from up above in management, people like myself that are looking to come back into the nhs, i'm a 51—year—old woman, but with a lot of skills before i had taken my career break, are not being utilised. did ou aet break, are not being utilised. did you get an answer as to why? break, are not being utilised. did| you get an answer as to why? no, there wasn't — you get an answer as to why? no, there wasn't even _ you get an answer as to why? no, there wasn't even a _ you get an answer as to why? iifr, there wasn't even a courtesy e—mail to say thank you. apart from one, one particular one, they said they would be in touch. i never heard and i also tried on the bank, to do bank nursing, in the hope maybe i could get into it that way.—

get into it that way. bank is to exlain, get into it that way. bank is to explain. like _ get into it that way. bank is to explain, like reserves - get into it that way. bank is to explain, like reserves that - get into it that way. bank is to explain, like reserves that are j explain, like reserves that are there to be called on?- explain, like reserves that are there to be called on? yes. and sa in: there to be called on? yes. and saying my _ there to be called on? yes. and saying my speciality _ there to be called on? yes. and saying my speciality is - there to be called on? yes. and i saying my speciality is paediatric. never once did i get a call. i had reregistered and i could step in. i just needed some training in a&e to make you know, to get me... what is the word? to be aware of the a&e department and how it runs. i never ever got a phone call, i never got a message or an e—mail and it is a shame. i'm now in another area of nursing and was very, very keen and still am to get back into a&e. but i'm not willing to waste the time i did trying to get a job. i think it is a shame. taste did trying to get a “ob. i think it is a smash did trying to get a “ob. i think it isashame. ~ . ., , ,, is a shame. we hear how stressful it is a shame. we hear how stressful it is workin: is a shame. we hear how stressful it is working in — is a shame. we hear how stressful it is working in a&e _ is a shame. we hear how stressful it is working in a&e and _ is a shame. we hear how stressful it

is working in a&e and actually - is working in a&e and actually retaining staff. to find people there ready trained, who want to go must be a rarity. it seems they have missed a trick. and now you're not in hospitals. missed a trick. and now you're not in hospitals-— missed a trick. and now you're not in hospitals._ that - missed a trick. and now you're not in hospitals._ that is i missed a trick. and now you're not in hospitals._ that is a l in hospitals. absolutely. that is a shame. thank _ in hospitals. absolutely. that is a shame. thank you _ in hospitals. absolutely. that is a shame. thank you for _ in hospitals. absolutely. that is a shame. thank you for your - in hospitals. absolutely. that is a shame. thank you for your call. l in hospitals. absolutely. that is a - shame. thank you for your call. keep up shame. thank you for your call. keep up the good work. debbie. jane's in yorkshire. good morning. you have had a stressful experience with your brother. what has been happening to him? mt; brother. what has been happening to him? y . .. brother. what has been happening to him? g , ., . , . . him? my brother had copd and a full health issues. _ him? my brother had copd and a full health issues. he _ him? my brother had copd and a full health issues. he developed - him? my brother had copd and a full health issues. he developed heart i health issues. he developed heart murmurs, but it was manageable and they did an ecg and that was fine. then he went back to his doctor, who had another ecg. with your brother. what has been happening to him? my brother had copd and a full health issues. he developed heart murmurs, but it was manageable and they did an ecg and that was fine. then he went back to his doctor, who had another ecg. they phoned him up urgently and said, please get to the hospital now. he took all his things

and got there but the hospital didn't have any paperwork for him. so they sent him to a&e. he then waited there eight hours. and according to the nurse that saw him, she said she didn't know why he was there. didn't why they had sent him. and they sent him home. when he went back to his gp for a foum appointment, the gp was upset about what had happened. then he went home and ten days later his heart literally stopped and he died. it is his funeral tomorrow.— literally stopped and he died. it is his funeral tomorrow. jane, i'm so sor . his funeral tomorrow. jane, i'm so sorry- that — his funeral tomorrow. jane, i'm so sorry. that must _ his funeral tomorrow. jane, i'm so sorry. that must be _ his funeral tomorrow. jane, i'm so sorry. that must be so _ his funeral tomorrow. jane, i'm so sorry. that must be so difficult - his funeral tomorrow. jane, i'm so sorry. that must be so difficult forj sorry. that must be so difficult for you to go through losing your brother, but to know that he was in and out of doctor's and the a&e, where he should be treated. the gp had referred — where he should be treated. the gp had referred him _ where he should be treated. the gp had referred him and _ where he should be treated. the gp had referred him and it _ where he should be treated. the gp had referred him and it was - where he should be treated. the gp had referred him and it was late - where he should be treated. the gp had referred him and it was late at i had referred him and it was late at night. when he got to the hospital, they said, we don't know why you're

here. 0bviously they then put him aside to a&e, where he then had to wait and do tests. but we don't know why he was sent home when the gp had spoken to him. we don't know why they didn't contact the gp out of hours to get a bit more background information. and literally, he developed i think they call it afib, arterial problems. his heart stopped. we believed there could have been something done. what have been something done. what ha--ens have been something done. what happens in _ have been something done. what happens in those _ have been something done. what happens in those circumstances in terms of you trying to find an answer? to what happened to your brother? ~ , , ., brother? well, his sons went to the gp and we are _ brother? well, his sons went to the gp and we are going _ brother? well, his sons went to the gp and we are going to _ brother? well, his sons went to the gp and we are going to follow - brother? well, his sons went to the gp and we are going to follow that. gp and we are going to follow that up. after tomorrow, gp and we are going to follow that up. aftertomorrow, but gp and we are going to follow that up. after tomorrow, but it has been a long wait from him actually

passing away. it was in the end of, on 28th february. 0bviously passing away. it was in the end of, on 28th february. obviously the funeral�*s tomorrow. we have had a long wait, because of easter and things like that. we are going to try and follow that up tomorrow, but the gp was... according to my brother's sons was jr. the gp was... according to my brother's sons waer. very upset as well. the gp told my brother that he shouldn't have been sent home. i’m shouldn't have been sent home. i'm so sorry for— shouldn't have been sent home. i'm so sorry for you jane, this must be so sorry for you jane, this must be so difficult for you and to try and deal with the loss of your brother, but then knowing that he was sent home against the will of the gp and that happened again. i can only imagine the difficulty that that is adding to your grief.— imagine the difficulty that that is adding to your grief. thank you that is very kind- — adding to your grief. thank you that is very kind. lots _ adding to your grief. thank you that is very kind. lots of _ adding to your grief. thank you that is very kind. lots of love _ adding to your grief. thank you that is very kind. lots of love to - adding to your grief. thank you that is very kind. lots of love to you - is very kind. lots of love to you and the family _ is very kind. lots of love to you and the family and _ is very kind. lots of love to you and the family and i _ is very kind. lots of love to you and the family and i hope - is very kind. lots of love to you - and the family and i hope tomorrow goes 0k and the family and i hope tomorrow goes ok for you. and the family and i hope tomorrow goes ok for yon-—

and the family and i hope tomorrow goes ok for you._ that . and the family and i hope tomorrow goes ok for you._ that is goes ok for you. thank you. that is jane in yorkshire _ goes ok for you. thank you. that is jane in yorkshire whose _ goes ok for you. thank you. that is jane in yorkshire whose brother - jane in yorkshire whose brother could be included in the stats. the stats asking the question, what is wrong with a&e? we learn 250 patients a week may be needlessly dying in england, because of waiting for treatment and a bed. the problem is capacity. there aren't enough beds. 65% of people waiting 12 hours or more are waiting for a bed and there is the issue with the infrastructure within the hospital as well of trying to find places to put them. as we heard from the people behind the stats, the royal couege people behind the stats, the royal college of emergency medicine. we are asking about your experiences and please keep them coming through to us. john is in christchurch and we will speak tojohn and jane. john, good

morning, tell us about your experiences of nhs and aevend? snchts i had —— a&e. i experiences of nhs and aevend? snchts | had -- a&e._ snchts i had -- a&e. i had a bad nirht snchts i had -- a&e. i had a bad night and _ snchts i had -- a&e. i had a bad night and had — snchts i had -- a&e. i had a bad night and had to _ snchts i had -- a&e. i had a bad night and had to call— snchts i had -- a&e. i had a bad night and had to call 11. - snchts i had -- a&e. i had a bad night and had to call 11. they - snchts i had -- a&e. i had a bad | night and had to call 11. they sent out an ambulance. the ambulance people suggested, my daughter was with me at the time, that the ambulance suggested i went into hospitalfor an x ray ambulance suggested i went into hospital for an x ray and a blood test. so my daughter took me in at 7.30. i was seep by the nurse. within an hour i had my blood test and my heart checked and everything. within another half app hour, i had an —— half an hour, within another half app hour, i had an —— halfan hour, i had an x within another half app hour, i had an —— half an hour, i had an x ray. this was on a day when the junior doctors were on strike. the doctor saw me within an hour and i was admitted to a ward and then diagnosed with pneumonia and pleurisy. well looked after by the ward people. i can understand they

are understaffed. that is a common fact. it is heartbreaking when i hear some of the stories i have heard this morning. but to be honest, i think they do the best they can with the staff they have and i've got nothing but admiration for them. and i've got nothing but admiration forthem. it and i've got nothing but admiration for them. , and i've got nothing but admiration for them. . ., , , . for them. it is undoubtedly a difficult and _ for them. it is undoubtedly a difficult and stressful - for them. it is undoubtedly a difficult and stressfuljob - for them. it is undoubtedly a j difficult and stressfuljob and for them. it is undoubtedly a i difficult and stressfuljob and it is undoubtable that by and large, all the people i have met working in a&e are doing an incrediblejob and there are amazing staff they're doing wonderful things, it seems to be the system around them that is difficult to try and deal with and the infrastructure in place as well. it sounds like john the infrastructure in place as well. it sounds likejohn you were one of the lucky ones that were treated quickly. it does seem from speaking to people it can be a lottery depending on what hospital you go to? i depending on what hospital you go to? ~ . depending on what hospital you go to? ~' . , .. depending on what hospital you go to? ~ . , ., .

to? i think that you are right. christchurch _ to? i think that you are right. christchurch has _ to? i think that you are right. christchurch has a _ to? i think that you are right. christchurch has a smaller i christchurch has a smaller population than london or lift or glasgow. i can — or liverpool or glasgow. i can — or liverpool or glasgow. it isjust glasgow. i can — or liverpool or glasgow. it is just i feel that sometimes they do deserve a bit of praise. fii sometimes they do deserve a bit of raise. . .. . sometimes they do deserve a bit of raise. .., , . , sometimes they do deserve a bit of raise. , . , praise. of course, we will always be first in line — praise. of course, we will always be first in line to _ praise. of course, we will always be first in line to do _ praise. of course, we will always be first in line to do that. _ praise. of course, we will always be first in line to do that. it _ praise. of course, we will always be first in line to do that. it is - first in line to do that. it is important that we recognise the incredible work that is being difficult, as well as the difficulties that it is facing within the nhs and in a&e specifically. how are you doing now? i was in, they looked after me, i didn't know i had pneumonia at the time or mrurry. i thought it was a — pleurisy. isjust in pain. even the ambulance people they said it would be with me within 20 minutes. i think we are lucky down here. it sounds like you had a positive experience. i

sounds like you had a positive experience-— sounds like you had a positive experience. sounds like you had a positive exerience. ., . , , . . experience. i do appreciate the fact that some of _ experience. i do appreciate the fact that some of the _ experience. i do appreciate the fact that some of the callers _ experience. i do appreciate the fact that some of the callers have i experience. i do appreciate the fact that some of the callers have had i that some of the callers have had come in today, you know, they have experienced some horrific and i feel so sorry for them. but you know, just maybe i was a lucky man at the time. i'm home now thank goodness. take care of yourself. stay warm and wrapped up. take care. that isjohn there. lisa is in north west london. morning, lisa. there. lisa is in north west london. morning. lisa-_ there. lisa is in north west london. morning, lisa._ telli there. lisa is in north west london. i morning, lisa._ tell us morning, lisa. good morning. tell us about our morning, lisa. good morning. tell us about your experience _ morning, lisa. good morning. tell us about your experience and _ morning, lisa. good morning. tell us about your experience and your i about your experience and your mother in law. i about your experience and your mother in law.— mother in law. i have had two experiences _ mother in law. i have had two experiences recently. - mother in law. i have had two experiences recently. two i mother in law. i have had two i experiences recently. two weeks mother in law. i have had two - experiences recently. two weeks ago my mother fell at home, she experiences recently. two weeks ago my motherfell at home, she is experiences recently. two weeks ago my mother fell at home, she is 88, an ambulance and it took eight hours for an ambulance. when she got to hospital she was on a trolley for three days. she wasn't alone. the corridor was packed. eventually what they decided, i spoke to the nurses,

they decided, i spoke to the nurses, they decided, i spoke to the nurses, they decided to open the post—operative theatre to take the excess of people crammed on trolleys. excess of people crammed on trolle s. .. .. excess of people crammed on trolle s. ., ., . , ., trolleys. your mother was in for three days _ trolleys. your mother was in for three days with _ trolleys. your mother was in for three days with multiple - trolleys. your mother was in for i three days with multiple fractures. she fractured her pelvis, ribs and a bonein she fractured her pelvis, ribs and a bone in her neck. that she fractured her pelvis, ribs and a bone in her neck.— bone in her neck. that sounds awful. it was. bone in her neck. that sounds awful. it was- she — bone in her neck. that sounds awful. it was- she got _ bone in her neck. that sounds awful. it was. she got to _ bone in her neck. that sounds awful. it was. she got to the _ bone in her neck. that sounds awful. it was. she got to the ward, - bone in her neck. that sounds awful. it was. she got to the ward, they i it was. she got to the ward, they said there is no treatment, it is just care, they can't treat anything. day four she got put on to anything. day four she got put on to a surgical ward and never reached the orthopaedic ward and nine days later she was discharged under lots of discussion with home care. it is just the most shocking story. last easter my mother was admitted to a london hospital with suspected tb and she sat in a chair, on a drip,

with everyone else, for 1a hours. with suspected tb? with everyone else, for 14 hours. with suspected tb?— with everyone else, for 14 hours. with suspected tb? yes. that was very interesting — with suspected tb? yes. that was very interesting about _ with suspected tb? yes. that was very interesting about that - with suspected tb? yes. that was very interesting about that was i with suspected tb? yes. that was very interesting about that was we were put in an isolated room, where i had been with her and everyone else in that waiting area had been with her and we had to gown up when she saw her like covid times. it is broken. the nhs is broken. $5 she saw her like covid times. it is broken. the nhs is broken. as we have been — broken. the nhs is broken. as we have been hearing _ broken. the nhs is broken. as we have been hearing around - broken. the nhs is broken. as we have been hearing around 11,000| broken. the nhs is broken. as we have been hearing around 11,000 beds short. it is notjust throwing money at it. it is a systematic problem and there are problems with staffing and there are problems with staffing and with funding in certain hospitals and trusts. thank you for your call. i'm sorry that you have had that experience and to your mother in law and mother and i hope they're on the mend.— mother in law and mother and i hope they're on the mend._ let| they're on the mend. thank you. let me reflect a — they're on the mend. thank you. let me reflect a few _ they're on the mend. thank you. let me reflect a few of _ they're on the mend. thank you. let me reflect a few of the _ they're on the mend. thank you. let me reflect a few of the texts. - they're on the mend. thank you. let me reflect a few of the texts. i i me reflect a few of the texts. i have two teenage girls, in the west country, i have had to use a&e eight

times and not once have i had to wait more than 30 minutes. because they were under 16 they were fast tracked. we have been in with our little girl when she was about two, and we were seen quickly. they do prioritise the young. my granddaughter had to attend a&e with breathing problems be. each time she has been seen immediately and admitted. shout out to edinburgh sick kids. i work in a&e, and i'm saddened by the stories. but issue is we have a large number of people who don't need to be in a&e and this causes a delay for those who don't need care. people find it difficult to access gp services and attend a&e and lose the concept of a&e and we are understaffed and underfunded.

there is little collaboration between primary and secondary services. i have worked in the nhs for 30 years and the standards have dropped. we are going to touch on that issue with kate in glasgow who is a gp. katie is in north london first. morning.— is a gp. katie is in north london first. morning.- we i is a gp. katie is in north londonl first. morning.- we have first. morning. morning. we have been talking _ first. morning. morning. we have been talking about _ first. morning. morning. we have been talking about being - first. morning. morning. we have been talking about being in i first. morning. morning. we have i been talking about being in hospital with young ones, a positive experience, not so much with yourself?— experience, not so much with ourself? . . . , yourself? we had a really awful experience _ yourself? we had a really awful experience in _ yourself? we had a really awful experience in a&e _ yourself? we had a really awful experience in a&e in _ yourself? we had a really awful experience in a&e in our - yourself? we had a really awful experience in a&e in our local. experience in a&e in our local hospital last week. my four—year—old had a kidney transplant a couple of years ago and she has a inherited condition. she is a poorly girl. we have to go via a&e. in the past they have to go via a&e. in the past they have seen her quickly. last week we

were in for 3a hours in a&e. have seen her quickly. last week we were in for 34 hours in a&e.- were in for 34 hours in a&e. i'ming is this question, _ were in for 34 hours in a&e. i'ming is this question, knowing _ were in for 34 hours in a&e. i'ming is this question, knowing the i were in for 34 hours in a&e. i'ming is this question, knowing the -- i were in for 34 hours in a&e. i'mingl is this question, knowing the -- i'm is this question, knowing the —— i'm asking the question, but what was that like with a four—year—old? bedlam is the right word. they were overrun. 0ur bedlam is the right word. they were overrun. our daughter was poorly and obviously it is boring for her to be in that situation, but she is immune suppressed, because she had a transplants and we are conscious of a&e not being the best place for her to be. as a family, we have other children as well, trying to juggle and get in and out of a&e and just the fact that we were in there for such a long time, not even know what the plan of action was, because we hadn't seen a doctor. we didn't see a consultant until we had been there for 32 hours. a consultant until we had been there for 32 hours-— for 32 hours. trying to keep a four-year-old _ for 32 hours. trying to keep a four-year-old occupied i for 32 hours. trying to keep a

four-year-old occupied for. for 32 hours. trying to keep a i four-year-old occupied for more for 32 hours. trying to keep a - four-year-old occupied for more than four—year—old occupied for more than five minutes is hard, trying to do it for 3a hours, how do you do that. if you a poorly kid who is bored and angry, how do you deal with that zm i mean, our daughter, she is in a wheelchair, she is not running around, but she does get frustrated and angry. so you know she wasn't well. that is the thing as well. she was upset. we are doing a lot of stories and just talking to her about, but there is not even a bed for adults. you're not getting a proper night's sleep. 0bviously. and you're tired as well. and the whole situation was stressful. the nurses, i saw some of the nurses crying, because they were so overrun and they didn't have the staffing to be able to look after, in my opinion, any of the children properly. it was... there weren't enough doctors.

you know, there were parents i could, i was there for a long tierm. i __ could, i was there for a long tierm. i —— time and i heard parents upset. it seems to be something that is more and more common. it is from talkin: to more and more common. it is from talking to people — more and more common. it is from talking to people today. _ more and more common. it is from talking to people today. thank- more and more common. it is from talking to people today. thank you | talking to people today. thank you for your call. talking to people today. thank you foryour call. i hope talking to people today. thank you for your call. i hope your little �*un's doing 0k. for your call. i hope your little �*un's doing ok. that is katie in london. 3a hours, a stress. few days. i want to say goodbye to our tv viewers. if you want to listen to the debate it continues on five live and you can catch us on bbc sounds as well. we have yellows and the ambers

across much of the country. still the blues in scotland. by the end o' of the week you can see the yellows and ambers pushing north as it turns warmer. a lot of cloud and rain is edging north. to the south some sunshine. but showers and some of those heavy and thundery. the driest conditions will be in the far north—west of scotland. feeling cool in the breeze. top temperatures today up to about 15 degrees. tonight, that band of rain continues to push north across scotland. cloudy and damp for northern ireland. for england and wales some clear skies, some mist and fog and breezy with showers moving across the channel. temperatures falling away to one or two in northern and eastern parts of england. as well as wales. tomorrow, we start off with this rain across scotland, brisk

winds here. variable amounts of cloud with one or two showers and some sunshine. we have the next batch of rain coming in from the south—west. the wind will pick up. temperatures six to 15 degrees. as we head into the middle of week, we have low pressure pushing east, dragging its rain wit. as they push north we are looking at cloud and rain and snow on the mountains. some south, some brighter skies and some showers and temperatures five to about 1a degrees. heading into thursday, it is a messy picture for scotland the cloud and rain will be on and off. for england and wales and northern ireland, cloudy with some rain, or some showers. and temperatures five in the north to 16 in the south. so the temperatures are starting to rise. as we head into friday, it is going to be wet and also very windy and the forecast

beyond that does remain unsettled, but slightly warmer than it has been.

live from london, this is bbc news. after two weeks of heavy bombardment, the israeli army says its operation at gaza's al—shifa hospital is complete and all troops withdrawn from the area. shock results for president erdogan in turkey's local elections,

as the main opposition party claims its largest victory in almost half a century. a new hate crime law comes into force in scotland, but is it protecting minorities or blocking free speech? and germany decriminalises cannabis. the government tries to tackle the black market trade — we have a special report. hello, i'm luxmy gopal. we start this hour with breaking news out of israel, where the military has confirmed it's completed its operation at gaza's biggest hospital, al—shifa, and has withdrawn its troops from the area. the hospital had been under siege for two weeks. the hamas—run health ministry and palestinian witnesses had earlier reported tanks pulling back from the heavily bombarded hospital complex in gaza city. the hospital and its surrounds have been left in ruins

following the two—week operation.